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FAQ for Ukrainians

Herewith we would like to give the Ukrainians who have just arrived in Hildesheim as pragmatic information as possible. Due to the current situation, we cannot promise a guaranteed topicality. Please let us know if you have any suggestions or requests.

Police: call 110

Medical emergency call or fire brigade call 112 in acute life-threatening conditions, i.e. in an emergency, e.g. if a heart attack or stroke is suspected.

Medical on-call service: call 116 117 if you urgently need medical help outside of the doctor’s office hours, call the above number. Then you will be advised about the  nearest on-call doctor.

Pharmacy emergency service finder: call  0800 0022833 or via mobile phone call 22833. Here you can get information about the nearest emergency pharmacy.

Call 0511 – 7282 282

Email: service-ukraineanfragen@lab.niedersachsen.de

The hotline is available Monday to Thursday from 9:00 a.m. to 3:30 p.m. and Friday from 9:00 a.m. to 12:00 p.m.

Ukrainians who have had to flee to Germany since February 24 can apply for a residence permit in accordance with § 24 AufenthG for temporary protection. Until the residence permit is issued, people temporarily receive a so-called fictional certificate.

The residence permit itself is to be issued in Germany for two years. The temporary protection can be extended by a further year to a maximum of three years by EU Council decision. In this case, the residence permit would have to be extended by another year.

No. As a citizen of Ukraine, you can stay in Germany legally without a visa for up to 90 days.

However, if you need social benefits (financial support, medical care, housing), you should register. Then you get the legal right for governmental support.

There are also special migration advice centers, which will help you with applications and letters and have a lot of other information for you. For example Migration Center Hildesheim Migrationszentrum Hildesheim | Asyl e. V. Hildesheim (asyl-ev.de).

If you live in the district of Hildesheim (Landkreis Hildesheim)

Apply online at Meldung zur Terminvergabe (landkreishildesheim.de). You will then be given an appointment by e-mail or telephone to register at the immigration authorities. If all the requirements for registration are met, you will receive a start-up certificate and a residence permit for an initial period of one year.

If you live in the city of Hildesheim

At Hannoversche Strasse 6a, refugees can apply for monetary and medical assistance under the Asylum Seekers Benefits Act and for a residence permit. It is also possible to register in the city office.

The service center is initially open Monday to Friday. The service center can be reached by email service.center@stadt-hildesheim.de or by telephone on the city’s Ukraine hotline: 05121 301-4343. The 3G rule applies – visitors must be vaccinated, recovered or recently tested.

No. Taking up employment without a residence permit or without a proof  of your application working is not permitted.

There is a special search service of the German Red Cross DRK. Contact the head office in Hamburg DRK-Suchdienst – DRK-Suchdienst.

As a relative, you can contact a DRK tracing service in your area DRK-Suchdienst in Ihrer Nähe – DRK-Suchdienst.

Unfortunately, it is currently not possible to change hryvnia. A Europe-wide solution is currently being under development. The Ukrainian Central Bank recommends that all people who are fleeing or have fled Ukraine do not withdraw their cash in hryvnia, but leave it in the account if possible and make cashless payments abroad. However, this is only possible with international money cards such as credit cards. Sometimes Ukrainian refugees in Germany and other EU countries can withdraw cash from ATMs with an international money card.

In Germany you can initially drive with your valid driver’s license. If you have an international driver’s license, you do not need a translation. National driving licenses need to have a classified translation. You can obtain these from approved translators or from the ADAC Führerschein übersetzen: ADAC Führerscheinübersetzung.

Important note: Your Ukrainian driving license is only valid for six months after you have registered  in Germany. After that it has to be rewritten.

It is compulsory in Germany that children have to go to school if they are older than six years. The vast majority of schools in Germany is run by the government. Children can therefore attend these schools free of charge.

Here you will find an overview of the schools in the district of Hildesheim: Was erledige ich wo? (landkreishildesheim.de)

Here you can find general information about the German school system: FAQs für Eltern aus der Ukraine – allgemein bildende Schulen (ABS) | Nds. Kultusministerium (niedersachsen.de)

The University of Applied Sciences and Arts offers exchange studies. To start studies you will need a residence permit. If you have any questions about the exchange program, please contact incomings.aa@hawk.de, and if you have any other questions, please contact hawkopen@hawk.de.

Studium für Geflüchtete des Ukraine-Kriegs | HAWK Hochschule für angewandte Wissenschaft und Kunst

Or contact the University of Hildesheim and ask what options are available there Universität Hildesheim | Kontaktformular (uni-hildesheim.de)

You have further questions? Contact us.

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